Closed Captioning in Teams


Closed Captioning (CC) in Teams is classified as a live captioning. This can be helpful in meetings for participants who are deaf, hard-of-hearing, different levels of language proficiency, and participants in loud places by giving them a way to follow along. 


Turning Closed Captioning On and Off 

To use live captions in a meeting, go to your meeting controls and select More options  More options button > Turn on live captions (preview).

The option to turn live captions on in a meeting's call controls

To stop using live captions, go to the meeting controls and select More options More options button  > Turn off live captions (preview).


Make Closed Captioning Better 

These are the best practices to make closed captioning as accurate as possible. 

  • Speak clearly, slowly, and directly into the microphone. The further you are from the mic, the less accurate the CC is. 
  • Avoid areas with loud background noise.
  • Avoid having multiple people speaking at the same time. 


  • If someone is speaking with an accent, the less accurate the captions will be. 
  • Obscenities will be starred out.
  • Captions will not be saved in meetings. 
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk