Return a WFAA issued iPhone or iPad


Follow these steps when returning your iPhone or iPad so that the device may be repurposed for another WFAA employee. Complete all of these steps in the order they are listed.

Change Passcode

  1. Navigate to Settings Cog_Wheel.png > Face ID & Passcode > Change Passcode
  2. Enter old passcode for verification
  3. Update passcode to 58585858

Sign Out of iCloud

  1. Go to Settings Cog_Wheel.png and then click on your account at the top of the page
    1. IMG_0185.PNG
  2. Choose Sign Out on the next page
    1. IMG_0186.PNG
  3. Enter your Apple ID password if prompted

Erase Device

  1. Navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings
  2. Enter passcode and follow prompts to wipe device
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